FAQ

What materials do you use?

Every piece of Zila jewelry is handcrafted in Guatemala. We use high quality materials such as sterling silver, jade and different types of threads.

How are your products made?

Our products are handcrafted by women artisans in Guatemala. Every style designed comes from a different source of inspiration. The brand started in 2016 as an effort to show the beauty found in Mayan heritage and Latin American culture. As part of a young generation, we wanted to go back to where our history started combining this with new trends.

Can I customize my jewelry or cards?

Yes, if you place an order of 20 pieces.

Can I change or cancel my order after it has been placed?

No.

How is your packaging?

Most of Zila jewelry come with a card with a brief description or message inside an upcycled denim pouch.

How long does shipping take?

Please contact us if you need to discuss repairs of your jewelry as every situation is unique. We stand behind our quality.